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How Not At Fault Car Hire Works

  • Jun 30, 2025
  • 2 min read

Updated: Jan 29

not at fault car hire

Not At Fault Car Hire


Not-At-Fault Hire Cars are temporary vehicles provided to individuals whose cars have been damaged or rendered inoperable due to an accident. These vehicles are crucial for maintaining mobility while the damaged vehicle is being repaired or replaced.


Importance of Not At Fault Hire Cars


  • Continuity of Transportation

    They ensure that individuals can continue their daily activities, such as commuting to work, running errands, or attending appointments, without significant disruption.


  • Time Efficiency

    Replacement vehicles allow for a smoother transition while waiting for repairs, minimizing downtime and inconvenience.


Types of Not At Fault Hire Car Providers


  • Accident Replacement Vehicle Specialists


    • No Security or Bond Deposits Required


    • Like-For-Like Hire Car Provided


    • Unlimited Hire Period and KMs


    • Your Insurance Premiums Will Not Increase


    • (IMOK in particular also offers $0 Excess Damage Waiver at No Cost in case you Accidentally Damage the Hire Car


  • Smash Repairers


    • No Security or Bond Deposits Required


    • Loaner Vehicles from Repairers are Often Old and isn't Like-For-Like


  • Insurance Companies


  • Security or Bond Deposits must be Paid Upfront from Out of Your Own Pocket


  • Hire Car Will Not Be Like-For-Like (a Compact Hatchback will often be Provided)


  • Your Insurance Premiums Will Increase (if you Apply for a Hire Car via your own Insurer)


  • Hire Car Damage Excess is $5,500 - $7,500 if you Accidentally Damage the Hire Car (Regardless of Who's At Fault)


How to Obtain a Not At Fault Hire Car in 3 Steps


  1. Contact a Accident Replacement Vehicle Specialist

    Contact a reputable specialist provider


  2. Provide Required Information

    Providing the At-Fault Driver's Insurer Name and also preferrably their Claim Number is the most important part of this process


  3. Accident Replacement Vehicle Delivered on Same Day

    If you have chosen a reputable provider, you should not have to do any more than the above steps to receive your Accident Replacement Vehicle on the same day you apply


Considerations When Using Not At Fault Hire Car


  • Insurance Coverage

    IMOK offers $0 Excess Damage Waiver (provided you meet our Terms and Conditions) which will protect you incase you return the hire car damaged, however there are a lot of other providers who do not and may charge you thousands of dollars for excess if you damage the hire car.


  • Tolls and Petrol

    Day-to-day costs such as tolls and petrol are not covered by the at-fault party


  • Vehicle Condition

    Inspect the accident replacement vehicle for any pre-existing damage before driving it. If you do find any, make sure you take a photo of it and inform your provider immediately.


  • Return Policies

    Be aware of the terms for returning the hire car including time limits, cleaning and fuel requirements. Make sure to return the hire car once your repairs have been completed or you have received your settlement as you will be liable for any additional costs. It is best to avoid incurring any additional charges directly by the providers as they usually charge much more than the standard rates.


Conclusion


Not At Fault Hire Cars play a vital role in ensuring that individuals remain mobile during the repair process of their damaged vehicles. Understanding the options available and the procedures for obtaining an accident replacement vehicle can help both minimize the inconvenience caused by the accident and maximise the benefits you are entitled to.

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