How Not At Fault Car Hire Works
- IMOK | Accident Replacement Cars
- Jun 30
- 2 min read
Updated: Aug 7

Not At Fault Car Hire
Not-At-Fault Hire Cars are temporary vehicles provided to individuals whose cars have been damaged or rendered inoperable due to an accident. These vehicles are crucial for maintaining mobility while the damaged vehicle is being repaired or replaced.
Importance of Not At Fault Hire Cars
Continuity of Transportation: They ensure that individuals can continue their daily activities, such as commuting to work, running errands, or attending appointments, without significant disruption.
Time Efficiency: Replacement vehicles allow for a smoother transition while waiting for repairs, minimizing downtime and inconvenience.
Types of Not At Fault Hire Car Providers
Accident Replacement Vehicle Specialists: Rental vehicles provided by Specialists will ensure you to gain maximum benefits with no out of pocket costs.
Smash Repairers: Loaner vehicles provided by auto repair shops are often very old and will not be like-for-like with your vehicle.
Insurance Companies: Rental vehicles arranged by insurers require security or bond payments upfront from your own pocket. Furthermore, their damage excesses range from $5,500 - $7,500.
How to Obtain a Not At Fault Hire Car in 3 Steps
Contact a Accident Replacement Vehicle Specialist: Contact a reputable specialist provider like IMOK (Call 1300 871 185 or Apply Online)
Provide All Necessary Information: Providing the At-Fault Driver's Insurer Name and also preferrably their Claim Number is the most important part of this process
Accident Replacement Vehicle Delivered on Same Day: If you have chosen a reputable provider, you should not have to do any more than the above steps to receive your Accident Replacement Vehicle on the same day you apply
Considerations When Using Not At Fault Hire Car
Insurance Coverage: IMOK offers $0 Excess Damage Waiver (provided you meet our Terms and Conditions), however there are a lot of other providers who do not and may charge you thousands of dollars for excess if you damage the hire car.
Vehicle Condition: Inspect the accident replacement vehicle for any pre-existing damage before driving it. If you do find any, make sure you take a photo of it and inform your provider immediately.
Return Policies: Be aware of the terms for returning the hire car including time limits, cleaning and fuel requirements. It is best to avoid incurring any additional charges directly by the providers as they usually charge much more than the standard rates.
Conclusion
Not At Fault Hire Cars play a vital role in ensuring that individuals remain mobile during the repair process of their damaged vehicles. Understanding the options available and the procedures for obtaining a replacement vehicle can help minimize the inconvenience caused by an accident.

