ABOUT
IMOK
AUSTRALIA'S NO. 1 ALL-IN-ONE PROVIDER
IMOK is Australia's leading provider of accident replacement vehicles. We offer a zero-cost guarantee, meaning you won't be charged for your hire car, even if the recovery was to somehow fail. We have a large fleet of 4,000+ vehicles, including prestige and electric options, and we offer same-day delivery across Australia.
Our team of experienced accident management specialists will guide you through the entire process, ensuring you receive the maximum settlement possible. We also handle all repairs using brand-new genuine parts, so you can be confident your vehicle will be restored to its original condition.
It's a real shame, but the Car Rental Industry has had their fair share of bad reputation for a while now due to Hidden Costs, Over-Charging Customers, Lack Of Transparency, and Poor Customer Service.
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It certainly does not have to be this way. And that is precisely why we set up our business model the way we did:
To Change Things!
OUR MISSION
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Our ultimate objective is to ensure our customers are all OK in the end of the day despite an accident, hence our name. We are:
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Fair, Honest and Transparent;
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Secure;
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Helpful;
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Legitimate; and
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Act In Clients' Best Interests Over Ours
And because these things matter to us, we only work with people, whether it be Business Partners or Companies, who matches our values. We truly have our standards and so we understand circumstances such as fair wear and tear or vehicle being returned not entirely clean as it can happen with anyone. Therefore, as long as our vehicles were returned reasonably clean or the damage made by our customers were very minor, unlike other providers we typically will not charge our customers fees for such trivial matters otherwise it would defeat the very purpose of providing this service, which is to provide Accident Replacement Vehicles at No Cost.
WE GENUINELY ACT IN YOUR BEST INTERESTS OVER OURS
